



| 6 - 7:30pm |
| Conflict Resolution & Management |
| Join Professor Fontaine in addressing the impact of conflict in our lives and how to best resolve conflict through the use of a win-win approach. During this seminar you will: learn about the basic fundamental elements of conflict (worldview/culture); understand key conflict resolution strategies and methods; learn about how to express your emotion constructively in difficult situations; and learn how to model and teach appropriate behaviors in situations that have the potential to escalate beyond your comfort level and/or become explosive/out of control. |